If you know you are facing an urgent
medical event, immediately seek the
appropriate care.
In the past, emergency rooms were the main
place people knew to access urgent care. Now,
in almost any town across the country, there
are urgent care facilities that provide a more
accessible and affordable option for non-life
threatening medical events.
Urgent care facilities are perfect for medical
events that need immediate attention but are
not life-threatening, like a severe sore throat
or a sprained ankle. Alternatively, if you need
urgent care that is not an emergency and
does not require onsite attention, most DPCs
and telemedicine providers have options for
24-hour care.
Difficulty breathing is an example of a
medical emergency. In this case, or any
life-threatening situation, you should seek
immediate medical care by calling 911 or
proceeding to an emergency room.
If you believe you are experiencing a medical emergency,
immediately dial 911.
Whether you go to an emergency room or
an urgent care facility, the following steps
will apply:
- Upon your arrival, communicate with the
staff that you are a cash pay patient and
ask them to send you the bill. Get the
treatment you need. When you are discharged, give Sedera a call, because we
want to know you are okay!
- Open a Needs case via the Sedera web-based app (member.sedera.com). If you
would like a refresher on how to submit
a Need, you can find a tutorial on the
Sedera Member Helps page.
- As you receive bills related to your Need,
attach them to your open Needs case via
the web-based app. Make sure the bills
you submit are itemized.
SEDERA, INC. DOES NOT PROVIDE MEDICAL ADVICE. The information contained herein is for informational and/or educational
purposes only and is not intended or implied to be a substitute for professional medical advice. Always seek the advice of your
physician or other qualified healthcare provider with any questions you may have regarding a medical condition or treatment.
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