1) Online access to Sedera used for your “big stuff”
When you visit Sedera.com:
1. Click on "Sign In"
2. Input your Phone Number or Email
3. If you haven't used Sedera.com before you will be prompted to enter an 8 digit pin (will be your password)
4. Then it will register you and prompt you to log in.
That should be it. If you need any help you can always send an email to memberservices@sedera.com for help
2) Next you can get enrollment information through the E123 Enrollment Platform including payment history:
https://www.1enrollment.com/index.cfm?id=317459 just click the “Need to Register" button to get started to set that up.
3) You can also set up access to the Claims Administrator for eBenefits. This company is called Alternative Risk Management (ARM)
Setting up an account with ARM takes just minutes. Once setup, you can:
· Print a Temp ID card and request a new card
· View claims
· Contact ARM via the portal
· FAQ
To setup your account you will visit www.altrisk.com and follow the directions located here: https://www.smallassociations.org//Files/Healthcare/ARM%20Account%20Setup.pdf
4) You can also set up access for the pharmacy provider. That link is https://ebenefits.member.citizensrx.com/ and click the “Registration” button to get set up.
5) Finally, it’s a good idea to download the Recuro app. It’s your telehealth service and has things a digital copy of your eBenefits card. Attached are instructions on how to set the app up!