SALA Healthcare Program Help Center

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Important Dates and Deadlines
There have a been a few questions about deadlines for enrollment changes, so we're posting all the important deadlines: Deadline to enroll: The 18th of each month to be active the first of the following month. Deadline for changes: Bank account, dependent, and cancellations must be received by the 15th of each month in order to be processed for the following month. Example: You wish to cancel your enrollment for July 1. We must receive your cancellation request on, or before, June 15. Addresses
Welcome to Community
The Community hub inside Zoho Desk lets you build a powerful community around your business, while still serving customers via other channels. Your customers can post 4 types of content within your community. These are Ideas, Questions, Problems and Discussions. Each of these serves a particular purpose. When your customers have something to discuss with you, they can post a discussion within your community. It's a great way to debate and collaborate. Your customers can ask you specific questions

Popular Articles
eBenefits/Sedera Enrollment Walk-Through Video
This is the enrollment video that shows how to enroll in eBenefits and Sedera through 1Enrollment (E123). The direct link to the video is here: https://youtu.be/I_FeHzO95zo
How to reach member services at Sedera
If you have questions regarding your Sedera membership or need help with a need, here's how you can reach Sedera for help: Email: memberservices@sedera.com Phone: 855.973.3372
How to get help for you eBenefits Plan
eBenefits Plans are administered by ARM. To reach ARM in the Continental U.S. For the fastest service, dial the toll-free number on the back of your ID Card or Call toll-free (800) 392-1770* *This is a general line, you may experience hold times ...
Is a Colonoscopy is considered preventive or diagnostic?
This question has come up a few time recently and the answer is a bit nuanced. It depends! If it's time for your first colonoscopy (min age is 50 for eBenefits plans), it will most certainly be considered preventive with your eBenefits Summit or ...
At what age can I get a Mammogram?
Breast cancer mammography screening are covered every 1 to 2 years for women over the age of 40 for eBenefits plans.

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